Privacy Policy
Last Updated: March 3, 2025
At Mimi, we recognize the importance of your personal information and are committed to protecting your privacy through robust and comprehensive measures. This Privacy Policy outlines the principles and practices we follow to ensure the security and confidentiality of your data. By using Mimi’s products and services, you agree to the terms described in this policy. If you do not agree with any part of this policy, please discontinue the use of our services immediately.s
1. Introduction
Mimi places user privacy at the core of its operations and has established a comprehensive information protection system to ensure that our services are secure, reliable, and trustworthy. Our privacy protection commitments include but are not limited to the following:
￮ Transparency: We explain our privacy practices in clear and straightforward language to ensure you fully understand how we handle your personal information.
￮ Rights Protection: We take all necessary technical and administrative measures to safeguard your privacy rights.
￮ User Respect: We respect your right to make informed choices and empower you to control your personal information.
￮ Data Minimization: We only collect information essential for providing safe and personalized services, avoiding excessive or irrelevant data collection.
￮ Prompt Response: We have established dedicated teams to address your inquiries and concerns promptly, ensuring your privacy issues are resolved in a timely manner.
2. Scope of Application
This Privacy Policy applies to all products and services provided by Mimi, including but not limited to mobile applications, websites, and related technical support services. Please note that this policy does not cover third-party services or products. If you use third-party services, please refer to their respective privacy policies.
3. How We Collect and Use Your Personal Information
We collect and use your personal information in the following ways:
3.1 Diverse Products and Services
The type and scope of personal information we collect may vary depending on the specific products or services you use. For example, when you use our video call feature, we may need access to your microphone and camera permissions; when you use our instant messaging feature, we may need access to your photo album permissions to facilitate photo sharing.
3.2 Cross-Feature Use of Information
In certain cases, we may use information collected through one feature to enhance other features or services. For instance, we may use the information you provide during registration to optimize your profile or recommend features that better suit your needs. If we intend to use your information for purposes beyond those initially disclosed, we will seek your explicit consent beforehand.
3.3 Feature Enhancements and Updates
We continuously improve our technology and introduce new features to enhance your experience. In doing so, we may collect new information or change how we use existing information. For any significant changes that may affect your privacy, we will notify you in a prominent manner and seek your consent when necessary.
3.4 Specific Use Cases
￮ User Registration: To create a Mimi account, you must complete the registration process and provide necessary information, such as your phone number or email address. You are responsible for keeping your account credentials secure.
￮ Device Information: We collect details about your device (e.g., device ID, model, operating system version) to ensure the security and efficiency of our services and to provide better compatibility support.
￮ Permissions:
▪ Microphone Permission: Used for video call features to ensure clear and real-time voice communication during calls.
▪ Camera Permission: Used for video calls and for taking and sending photos within instant messaging, enhancing your communication experience.
▪ Photo Album Permission: Allows you to select and share photos from your device’s album within instant messaging, enabling you to share memorable moments with friends and family.
▪ Advertising ID Permission: Used to personalize the advertisements you see, helping you discover content that aligns with your interests while supporting Mimi’s continued development.
▪ Storage Read Permission: Used to cache data (e.g., images, media files) to improve loading speeds and to perform data analysis to optimize service performance.
￮ Data Analysis: We collect logs and usage data to improve service performance, optimize user experience, and provide features that better meet your needs.
4. Data Sharing
We only share your personal information with third parties under the following circumstances:
4.1 With Your Consent
We may share your personal information after obtaining your explicit consent.
4.2 Legal Requirements
We may disclose your personal information to comply with applicable laws, resolve legal disputes, or respond to lawful requests from government authorities.
4.3 Authorized Partners
We share information with partners who assist in providing our services, such as technical service providers and payment processors. These partners are bound by strict data protection agreements and may only use your information to provide the agreed-upon services.
4.4 Marketing and Analytics Partners
We share data with the following partners to optimize advertising and analyze service effectiveness:
￮ Appsflyer: Used for marketing attribution and analytics to help us understand user behavior and the effectiveness of advertising campaigns. Appsflyer collects device information and advertising interaction data to optimize advertising strategies.
￮ Facebook: Used for advertising and analytics to help us deliver more relevant advertisements. We may share device information and app usage data with Facebook.
4.5 Operational Needs
To support our business operations, we may share information with suppliers, service providers, and other partners, such as those providing technical infrastructure, customer support, or payment processing services.
5. How We Protect Your Information
We implement industry-leading security measures to protect your personal information, including but not limited to the following:
￮ Data Anonymization: Where possible, we anonymize your personal information to reduce the risk of data breaches.
￮ Access Controls: We enforce strict access control mechanisms to ensure only authorized personnel can access your information.
￮ Employee Training: We regularly train our employees on data protection best practices to ensure compliance with privacy standards.
￮ Security Monitoring: We continuously monitor our systems for potential vulnerabilities and take prompt action to address any issues.
If you suspect any security vulnerabilities or suspicious activities, please contact us immediately using the contact information provided at the end of this policy.
6. Managing Your Personal Information
You have the following rights regarding your personal information:
￮ Access: You can view and update your account information through the app settings.
￮ Deletion: Under certain circumstances, you can request the deletion of your personal information.
￮ Correction: You can request the correction of any inaccurate or incomplete personal information.
￮ Data Portability: You can request a copy of your personal information in a structured, commonly used format and transfer it to another data controller.
7. Legal Basis for Data Processing and Your Rights
We process your personal information based on your consent, contract performance, and legitimate interests. Under applicable privacy laws, you have the following rights:
￮ Access: You can request access to the personal information we hold about you.
￮ Correction: You can request the correction of any inaccurate or incomplete information.
￮ Deletion: Under certain conditions, you can request the deletion of your personal information.
￮ Restriction of Processing: You can request that we limit the processing of your personal information.
￮ Data Portability: You can request a copy of your personal information in a structured, commonly used format and transfer it to another data controller.
￮ Objection: You can object to the processing of your personal information based on legitimate interests.
￮ Withdrawal of Consent: If data processing is based on your consent, you can withdraw your consent at any time.
8. Compliance with International Privacy Laws
We are committed to complying with global privacy laws. Below is an overview of our compliance practices in different regions:
8.1 GDPR (General Data Protection Regulation)
￮ Applicability: Applies to users in the European Union (EU) and European Economic Area (EEA).
￮ Your Rights:
▪ Access: You can request a copy of the personal data we hold about you.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Deletion (Right to be Forgotten): Under certain conditions, you can request the deletion of your personal data.
▪ Restriction of Processing: You can request that we limit the processing of your data.
▪ Data Portability: You can request a copy of your data in a structured, commonly used format and transfer it to another data controller.
▪ Objection: You can object to data processing based on legitimate interests or for direct marketing purposes.
▪ Withdrawal of Consent: If data processing is based on your consent, you can withdraw it at any time.
▪ Right to Lodge a Complaint: You can file a complaint with a supervisory authority if you believe your rights have been violated.
8.2 CCPA (California Consumer Privacy Act)
￮ Applicability: Applies to California residents.
￮ Your Rights:
▪ Right to Know: You can request information about the categories and specific pieces of personal information we collect, use, and share.
▪ Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
▪ Right to Opt Out of Sale: You can opt out of the sale of your personal information to third parties.
▪ Right to Non-Discrimination: You can exercise your rights without facing discrimination, such as being denied services or charged higher prices.
8.3 PIPEDA (Personal Information Protection and Electronic Documents Act)
￮ Applicability: Applies to Canadian users.
￮ Your Rights:
▪ Access: You can request access to the personal information we hold about you.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Transparency: We will inform you about how your data is collected, used, and disclosed.
▪ Withdrawal of Consent: You can withdraw your consent for the collection, use, or disclosure of your data at any time.
8.4 LGPD (Brazilian General Data Protection Law)
￮ Applicability: Applies to Brazilian users.
￮ Your Rights:
▪ Access: You can request access to your personal data.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Deletion: Under certain conditions, you can request the deletion of your data.
▪ Data Portability: You can request a copy of your data in a structured, commonly used format and transfer it to another data controller.
▪ Objection: You can object to data processing.
▪ Withdrawal of Consent: You can withdraw your consent for data processing at any time.
8.5 PDPA (Personal Data Protection Act in Singapore)
￮ Applicability: Applies to Singaporean users.
￮ Your Rights:
▪ Access: You can request access to your personal data.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Withdrawal of Consent: You can withdraw your consent for data collection and use at any time.
▪ Transparency: We will inform you about the purposes of data collection and use.
8.6 PDPA (Personal Data Protection Act in Thailand)
￮ Applicability: Applies to Thai users.
￮ Your Rights:
▪ Access: You can request access to your personal data.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Deletion: Under certain conditions, you can request the deletion of your data.
▪ Objection: You can object to data processing.
8.7 APP (Australian Privacy Principles)
￮ Applicability: Applies to Australian users.
￮ Your Rights:
▪ Access: You can request access to your personal data.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Right to Complain: You can lodge a complaint if you believe your privacy has been breached.
▪ Transparency: We will inform you about how your data is collected, used, and disclosed.
8.8 POPIA (Protection of Personal Information Act)
￮ Applicability: Applies to South African users.
￮ Your Rights:
▪ Access: You can request access to your personal data.
▪ Correction: You can request the correction of any inaccurate or incomplete data.
▪ Deletion: Under certain conditions, you can request the deletion of your data.
▪ Objection: You can object to data processing.
▪ Transparency: We will inform you about how your data is collected, used, and disclosed.
9.VCDPA (Virginia Consumer Data Protection Act) Compliance Statement
Joyi is committed to complying with the Virginia Consumer Data Protection Act (VCDPA) and respects the privacy rights of Virginia residents. The VCDPA grants Virginia residents specific rights over their personal data and establishes obligations for organizations when processing personal data. Below are our specific commitments and practices under the VCDPA framework:
9.1 Data Subject Rights
Under the VCDPA, Virginia residents have the following rights:
￮ Right to Know: You have the right to know the categories, purposes, and methods of personal data collection, use, sharing, and storage.
￮ Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.
￮ Right to Correct: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
￮ Right to Delete: You have the right to request the deletion of personal data we hold about you, unless we are required to retain it for legal obligations or legitimate business needs.
￮ Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
￮ Right to Opt-Out: You have the right to opt out of the processing of your personal data for the following purposes:
▪ Targeted advertising;
▪ The sale of personal data;
▪ Profiling for certain types of decisions.
9.2 Our Commitments
To ensure compliance with the VCDPA, we have implemented the following measures:
￮ Transparency: We clearly disclose the categories, purposes, and methods of personal data collection, use, and sharing in this Privacy Policy.
￮ Data Protection: We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse.
￮ User Control: We provide mechanisms for you to exercise your rights under the VCDPA, including access, correction, deletion, and opt-out requests.
￮ Accountability: We regularly review and update our data processing practices to ensure ongoing compliance with the VCDPA and other applicable privacy laws.
If you are a Virginia resident and wish to exercise any of your rights under the VCDPA, please contact us using the information provided in the Contact Information section of this Privacy Policy.
10. Protection of Minors’ Information
Our services are not intended for individuals under the age of 18. If we inadvertently collect personal information from minors, we will take immediate steps to delete such data.
11. Policy Updates
We may update this Privacy Policy to reflect changes in our business practices or legal requirements. For any significant changes, we will notify you through prominent means, such as in-app notifications or emails. Continued use of our services after such updates constitutes your acceptance of the revised policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Data Protection Officer (DPO): Ethan Moore
Email: mohmostafa55789554@gmail.com
Address: 4 Hussein Ibn Ali Al-Sadat Street, Sadat City - 32897, Egypt
Thank you for choosing Mimi! We are committed to protecting your privacy and providing you with a secure and reliable service experience.